Privacy Policy - Cleaners Shoredich

At Cleaners Shoredich, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services.

Information We Collect

We may collect various types of information to provide and improve our services to you.

Personal Identification Information: Name, email address, phone number, and mailing address.
Service Details: Information about the cleaning services you request, including the type of property and specific requirements.
Payment Information: Credit card details and billing information to process payments.
Usage Data: Information on how you access and use our services, including device information and browsing patterns.

How We Use Your Information

Your data is utilized in the following ways:

Service Provision: To perform and manage the cleaning services you have requested.
Communication: To respond to your inquiries, provide customer support, and notify you about updates or changes to our services.
Billing and Payment: To process your payments and manage billing information.
Improvement of Services: To analyze usage patterns and enhance the quality of our services.
Marketing: With your consent, to send promotional materials and special offers.

Data Protection and Security

We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Encryption: All sensitive data is encrypted during transmission and storage.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Audits: Conducting periodic security assessments to ensure data integrity.
Secure Networks: Utilizing secure server environments and firewalls to safeguard data.

Third-Party Services

We may engage third-party service providers to assist in delivering our services. These partners are obligated to maintain the confidentiality and security of your information.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request the correction of any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information under certain conditions.
Restriction: Request the limitation of processing your data.
Objection: Object to the processing of your personal information for specific purposes.
Data Portability: Request the transfer of your data to another service provider.

To exercise these rights, please contact us using the information provided in our Terms of Service.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform.

Essential Cookies: Necessary for the operation of our services.
Performance Cookies: Help us understand how visitors interact with our services.
Functional Cookies: Enable enhanced functionality and personalization.
Advertising Cookies: Used to deliver relevant advertising to you.

You can control the use of cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of our services.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.

Contact Us

For questions or concerns about this Privacy Policy, please refer to our Terms of Service.